Environmental Health and Trading Standards Customer Satisfaction Survey 2019/20
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DATA LABEL: Private and Confidential

Sent on behalf of Craig Smith
Environmental Health & Trading Standards Manager
West Lothian Council


Dear Customer,
West Lothian Council endeavours to deliver high quality, responsive public services that meet local needs and are accessible to the people living in the communities of West Lothian.
It is therefore important for us to understand what customers are saying and to use the information obtained through consultations, feedback and complaints to change the way we plan and develop services, policies and procedures.

You recently engaged with the Service, and in order to improve the service we provide, we would very much appreciate you taking a few minutes to complete a short questionnaire about your experience.

We look forward to receiving your response within the next two weeks.

Thank you.